Launching of the F2.1.0 version of FINANWARE™ (June 2004)

FINANWARE™ ANALYTICAL CRM

· The Analytical CRM Profitability Per Customer interface has been enabled. As of now the data output from the Profitability processes may be seen in the Analytical CRM to significantly improve the display of the user's analysis. Whatever the report viewed may be, Fragment Analysis, Profile Analysis, Segment Analysis, Products by Relevant Segments, Products by Complementary Segments, Cross-Selling, the profitability data are always available.
· All the Profitability Per Customer figures can now be seen as customer attributes. At any time and anywhere in the system where customer data can be viewed, the relevant profitability figures will be displayed, thus increasing the range of analysis for the FINANWARE™ users.
· The Fragment Analysis report includes the dynamic definition of the analysis schema. Now the user chooses what he/she wants to see and how.
· In the Analytical CRM reports it is now possible to query, at any time, the definition of the analysis target group; for example, WOMEN-SINGLE-OLDER THAN 18-NO INDEBTEDNESS.
· The Drill-Through option, or in-depth analysis, is implemented for the Analytical CRM reports, so that for the amounts and totals shown in the reports the details are obtained with just one click. This makes it possible to know who generates a result or what operations generate a certain amount.
· The generation of an analysis target group in order to define campaigns is simplified by the possibility of using the customer search and then the search result for such definition purposes.
· To obtain the Cross-Selling report is now as simple as using the customer search option and locating the desired customer. It is an on-line report which does not require running the batch process.

FINANWARE™ CREDIT RISK IRBa

· The inclusion of the Financial Use of Credit in the Loan Portfolio improves the analysis capabilities of the credit officers.
· The Loan Portfolio Status Reports, Amounts Allotted, Related Loans and Migration Pattern include new columns to show the loan totals by status.
· The Loan Portfolio Status Report has implemented the Drill-Through option to improve the analysis possibilities of the user. It is now possible to have details of the operations that generate any figure or total shown in the report.

FINANWARE™ ADMINISTRATION CONSOLE

· The system Administrator is now able to better follow up the system users' activities through the entry and exit into the system which it records. One can find out, at any time, who, when and to what application FINANWARE™ was connected through the audit tracing it provides.
· In order to improve security in the use of the FINANWARE™ administration options, the Administration Console is now divided into 2 front-ends: the Security Console through which the system's Safety Schema and Process Console that will be used by the system operator to run the mass and maintenance processes are managed and administered.

FINANWARE™ PROFITABILITY PER CUSTOMER

· It is now possible to obtain the Profitability Per Customer report on-line via such a simple process as finding the customer by using the option in the system, applying a wide range of filters, and choosing the query button. It is no longer necessary to run a batch process to find the detailed profitability of a specific customer.
· The Total Profitability Per Customer has been substantially enhanced by increasing the information displayed and improving the report definition options. One can now decide what groups of clients to retrieve and the data to view during each query.